{"id":3161,"date":"2021-02-08T22:02:59","date_gmt":"2021-02-09T03:02:59","guid":{"rendered":"https:\/\/thevegehome.com\/?page_id=3161"},"modified":"2023-06-28T15:48:07","modified_gmt":"2023-06-28T19:48:07","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/us.thevegehome.com\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p><b>Shipping Policy<\/b><\/p>\n<p><span style=\"font-weight: 400;\">All orders are processed within 48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Shipping Rates and Estimates<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Shipping charges are based on the total order weight, and will be calculated and displayed at checkout.<br \/>\n<\/span><span style=\"font-weight: 400;\">Orders usually arrive in 3 to 5 business days.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>How do I check the status of my order?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you haven\u2019t received your order within 7 days of receiving your shipping confirmation email, please contact us at <\/span><a href=\"mailto:service@thevegehome.com\"><span style=\"font-weight: 400;\">service@thevegehome.com<\/span><\/a><span style=\"font-weight: 400;\"> with your name and order number, and we will look into it for you.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Returns and exchanges<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking to return your purchase, we\u2019re to help! We offer free returns within 30 days of purchase. We do not offer a refund on shipping fees.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Product must be properly disassembled, sent in original packaging and in the same condition it was received in to qualify for a return. Please review our <\/span><a href=\"https:\/\/us.thevegehome.com\/wp-content\/uploads\/2020\/11\/Oasis-Disassembly.pdf\"><span style=\"font-weight: 400;\">Oasis<\/span><\/a><span style=\"font-weight: 400;\"> &amp; <\/span><a href=\"https:\/\/us.thevegehome.com\/wp-content\/uploads\/2020\/11\/Jardin-Disassembly.pdf\"><span style=\"font-weight: 400;\">Jardin disassembly guide<\/span><\/a><span style=\"font-weight: 400;\"> for further instructions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If 30 days have gone by since your purchase, unfortunately, we can\u2019t offer you a refund.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at <\/span><a href=\"mailto:service@thevegehome.com\"><span style=\"font-weight: 400;\">service@thevegehome.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our return policy can be found <\/span><a href=\"https:\/\/us.thevegehome.com\/return-policy\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy All orders are processed within 48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.\u00a0 &nbsp; Shipping Rates and Estimates Shipping charges are based on the total order weight, and will be calculated and displayed at checkout. Orders usually arrive in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3161","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - Vegehome USA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/us.thevegehome.com\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - Vegehome USA\" \/>\n<meta property=\"og:description\" content=\"Shipping Policy All orders are processed within 48 hours (excluding weekends and holidays) after receiving your order confirmation email. 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